I am unable to change my AppleID region from Switzerland to Serbia due to an unpaid order(s) and I no longer have access to the Swiss payment method.
Hello,
I am writing here because I have a problem which cannot be fixed on my own. I'll try to be as concise as possible.
Long story short - I am unable to change my Swiss region to Serbian due to an unpaid order(s) and I no longer have access to the Swiss payment method.
For 4.5 years I have lived in Geneva, Switzerland where I created my AppleID account. Since I was located in the Switzerland region at that time, I have selected that region for my Apple account, naturally. Moreover, I used my Swiss credit card and Swiss phone number as payment methods for my AppleID while I lived there. HOWEVER, I have moved to Serbia and I wanted to relocate my AppleID region. For some reason, I have some unpaid orders on my AppleID account which I am unable pay (or update the billing information) because I NO longer have access to my Swiss credit card nor my Swiss phone number to pay the outstanding amount in order to relocate to another region. I am willing to pay whatever the amount is there but I can only use Serbian credit cards but AppleID doesn't allow me to input Serbian credit card as my payment method since it asks for my Swiss Billing Address.
This problem really bugs me because I cannot update any apps before I update my billing information. I am willing to do anything it takes to clear my balance and successfully transfer to the Serbian region so I can enter my new payment methods. Is there any way I can clear the outstanding amount from the Swiss region?
The Apple Support Chat is not helping as well since they cannot clear my balance without organizing a callback to my phone number because there is no dedicated Apple Support in Serbia. Therefore, they cannot add my Serbian phone number for the callback option
I hope I am clear enough..
Looking forward to any answers.
Thanks in advance.
iPhone 13 Pro Max, iOS 17