This video is in a format that can't be streamed to this TV.

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Level 1

76 points

This video is in a format that can't be streamed to this TV.

I cannot stream anything from my phone (iPhone 12, iOS 16.6.1), or my computer (Mac Studio, macOS 14.0), to my Samsung Q90 TV (late 2020) using the Apple TV app on the TV. I've always had this problem with this TV, but up till now I've eventually been able to get a movie to play. Usually by starting the movie, then turning on screen mirroring, after which everything worked fine. But now, nothing will stream to my TV from any of my devices – home movies, downloaded videos – no matter what I do.

All of the movies are in the correct format (see attached for an example of a movie that won't play). They play without problem on my Mac, iPhone, and iPads (with screen mirroring turned off). As far as I can tell, these video and audio codecs are supported on Samsung TVs.

I also have a 3rd-gen Apple TV connected to this TV, and it won't play anything either. It used to.

The only success I've had is using the 5K Player app on my Mac. It plays the videos and works with screen mirroring on. Only problem, my computer is nowhere near my TV, and running up and down 2 flights of stairs every time I want to pause it is not an option (for me).

I've found LOTS of threads on this topic, but none of the solutions I've found are helpful. Does anybody know what format will actually work on a Samsung TV, if any? Is there any app that can convert my movies?

QAQ60,

Posted on Nov 6, 2023 12:34 PM

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Answer 1

Nov 7, 2023 1:11 PM in response to John Baro1

It s not the format. You will find, as I have, the same videos in question will play or stream via Airplay when the videos are loaded and airplayed with the iPhoto APP.

I have posted this problem several times. I do not know why apple developers are doing this. I was able to airplay all my videos to all my TV's before the lastest iOS update without any problems or errors.

Now I cannot. I can airplay the same videos with my Samsung phones, BTW.

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Answer 2

John Baro1 Author

Level 1

76 points

Nov 16, 2023 11:21 AM in response to zorkclotron99

One problem with using the Photos app is that titles do not show in Photos on iOS or iPadOS. I can see all the titles in Photos on my Mac, but on iOS no info is shown, and it looks like there's no way to show it. Supposedly, you can search Photos, but that doesn't work. Searching for the titles I gave the movies yields no results, so it looks like any meta data I added on my Mac didn't transfer. So even though I've given all my videos titles, they all look alike (same thumbnail) in iOS with no way to identify them other than trial and error. That sucks.

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