Help me please

I tried the mobile code several times and it asked me for the iCloud code and I forgot it. My phone is iPhone 14. Where can I find the serial number?

iPhone 8, iOS 16

Posted on Nov 6, 2023 6:48 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 7:23 PM

wasan242 wrote:

I tried the mobile code several times and it asked me for the iCloud code and I forgot it. My phone is iPhone 14. Where can I find the serial number?

Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support

3 replies

Nov 6, 2023 8:08 PM in response to wasan242

wasan242 Said:

"I tried the mobile code several times and it asked me for the iCloud code and I forgot it. My phone is iPhone 14. Where can I find the serial number?"

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Are you Talking About Two-Factor Authentication?


Contact Apple Support:

Ask Apple Rep for support over the phone. If they are permitted to do so, then they may be able to modify the phone number to what it should be. IMPORTANT: Perform a Trial & Error login session prior to ending the call. Here is the contact information:

Apple Support Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Why the Wait:
  • Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Nov 6, 2023 7:28 PM in response to wasan242

I'm confused by what you're situation is. What does tred the mobile code mean? And you also forgot the iCloud code? What is happening on your iPhone and what if any error messages do you see on your iPhone screen. Please write what your phone says exactly. And finally, what are you hoping finding your serial number will accomplish for you?

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Help me please

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