My phone is a iphone 7, my phone always has problems with updating to newer softwares everything i try to update it simply says im no longer connected to the internet so i check my internet its strong I deleted the software and downloads it again and tries to update and it says the same thing AGAIN.
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
See the "No Service" message at the upper left corner of the screen? The phone will not update until you do have service from your cellular carrier.
Turn off VPN
Your Wi-Fi signal is too weak
The battery must be charged to at least 50%. Better to be at 100% with the power adapter connected.
i always beem not able to update my phone so I haven’t been keeping up with updates
it says i cant turn on cellular until i update my phone.
Everytime i try to update my phone it says im no longer connected to the internet i then delete the software and retry and it does the same thing.
