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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hi colleagues,
My airpod pro 2gen stuck at firmware version 5B58, I tried everything found in apple community.
Unpair/ Pair
Listen at least 30 seconds of audio then put back on charger
leave lid open and also close it for one entire night
tried also on MBP with lighting cable, tried two different Iphones (IOS 17 and IOS17.2)
Also tried at Apple support (phone).
No sucess at all, does someone have anything different to suggest to try ?
Thanks
alexdigregorio Said:
"Airpod Pro 2 Firmware not Update Stuck at 5B58: Is there any way to "force" airpods to have an IP address assigned to it? Thanks“
———-
You are welcome.
Assigning an IP Address to AirPods:
No. This not an option, This is because an AirPods’ method of connectivity is Bluetooth, just like that of a wireless mouse.
alexdigregorio Said:
"Airpod Pro 2 Firmware not Update Stuck at 5B58: Is there any way to "force" airpods to have an IP address assigned to it? Thanks“
———-
You are welcome.
Assigning an IP Address to AirPods:
No. This not an option, This is because an AirPods’ method of connectivity is Bluetooth, just like that of a wireless mouse.
Where did you buy the AirPods Pro 2's? I just bought a pair on eBay and had the same problem, I went to an Apple Store and the genius told me that they were counterfeit. I then bought a pair from Amazon and the firmware is up to date out of the box. Does your case show up in the firmware or is it just the AirPods Pro's? That will be your first clue to whether they are legit.
alexdigregorio Said:
"Airpod Pro 2 Firmware not Update Stuck at 5B58"
-------
Updating AirPods:
Pushing AirPod Updates:
Unfortunately, you cannot push AirPod updates. So, pair these to a device that is already connected to the Internet, and they will be updated automatically, sure enough. This is because AirPods are not assigned their own IP Address.
The counterfeit AirPod Pro 2 that I bought showed the serial number but not the case serial number. I took them to a local Apple Store and the genius told me they were not Apple product, counterfeit. She showed me her iPad with more than twenty service requests on the same serial number, all denied because they weren't Apple products.
tcphoto1 Said:
“The counterfeit AirPod Pro 2 that I bought showed the serial number but not the case serial number.[…]”
———-
Report this:
You’ve been scammed of your money, and that is absurd. Call Apple Support and ask them if there is a way to report this to them, rather than just talking in the phone. As to where you purchased this, If purchased online (ie ebay or Amazon), contact the site, seeing if the seller can be held accountable.
Hi,
I can check the serial number and apple coverage at Apple website ist valid by June 2024. I believe if it was counterfeit it should not give me this information Am I right?
Is there any way to "force" airpods to have an IP address assigned to it?
Thanks
So if the Case serial number is the one that appears at Airpod screen (at iphone) and at apple page support it should be genuine one? Am I right?
Airpod Pro 2 Firmware not Update Stuck at 5B58
