Cannot Share Photos in iOS 17

Using iOS 17 on an iPhone 15 Pro Max.


- I'm unable to take a picture and immediately share it - via any app. In other words, if I take a picture and want to immediately attach it to a text message, I cannot. I'm presented with the "Preparing..." pop-up up, and it eventually just times out with an "Unable to Share: There was an error while preparing to share. Please try again later." message. As of this morning, it seems that I only have to wait around 5 minutes to share a photo that I take. Before today, it seemed to take a lot longer.


- iCloud sync of new photos takes forever. I can’t be specific, but it’s somewhere between a few hours and a day. I took about 20 photos 45 minutes ago, and the iCloud Photo sync status has been stuck at “Syncing...” since then. Rebooting or enabling/re-enabling sync does nothing to resolve the issue.

Posted on Nov 8, 2023 8:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2023 10:59 AM

I was having this issue as well. Only way I got it to start working again:

  1. Close out all apps.
  2. Go into settings.
  3. Click on the first tab under settings, it has your name / apple ID / iCloud
  4. Scroll to the bottom and look for the red “Sign out” button (make sure you remember your info before clicking)
  5. Click sign out.
  6. Restart phone.
  7. Go back into settings, click the first tab again and Sign back in.
  8. Test your sharing.

Similar questions

47 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot Share Photos in iOS 17

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.