My first generation iPad Pro pencil has stopped working. I’m thinking that the battery has finally died, as after I charge it and pair it, it doesn’t work. Does anyone on this forum have any information on how I can get it fixed or buy a new one, even if it is refurbished. Thanks Mer
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
Thanks for the reply. My pencil has always been charged. I don't know what expected the life span of Apple pencils, maybe my iPad and pencil are just too old. I did try to buy a new pencil from an Apple Store not too long ago and was told they are not made any more. At the moment my iPad works fine, but will not get any iOS updates from iOS 17 onwards. Will keep searching.
Odd. All three models of the Apple Pencil, inclusive of the first generation, are current - and available.
First generation iPad Pro 9.7 inch pen/pencil
