iPhone 11 lock by Owner
Hi.. I need help apple. I buy the iPhone 11 but its locked by
Owner, so please help me, this is the iPhone 11 IME number 354006109425354
Thanks.
Question marked as
If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember or don't know the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to removeActivation Lock- Apple Support
If you're talking about SIM not supported, see this support article:--> How to unlock your iPhone for use with a different carrier - Apple Support
Regards
Giulio