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Hello dear folks!
I have an old iMac (2012). It is working all right.
But something irritating has occurred, the Magic Mouse and Keyboard keep turning off and on over and over again. Sometimes it is working quite well for long time, then again irritating often. What is wrong? Is it possible to find a solution? How?
Thankful for your help!
Inger
iMac 27″, macOS 10.15
The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!
1. Connect the USB keyboard and mouse to the computer.
2. Open System Preferences – Bluetooth
3. Un-pair the wireless keyboard and mouse.
4. Turn off Bluetooth
5. Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support
6. Restart the computer normally.
7. Open System Preferences – Bluetooth
8. Turn on Bluetooth
9. Re-Pair the wireless keyboard and mouse.
10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.
The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!
1. Connect the USB keyboard and mouse to the computer.
2. Open System Preferences – Bluetooth
3. Un-pair the wireless keyboard and mouse.
4. Turn off Bluetooth
5. Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support
6. Restart the computer normally.
7. Open System Preferences – Bluetooth
8. Turn on Bluetooth
9. Re-Pair the wireless keyboard and mouse.
10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.
Sounds like bluetooth interference from the connected devices. Move this items to different location. I keep my keyboard connected with the cable to ensure a solid connection even though it is wireless.
Thank you! That worked out well!
It worked one day, now it's the same problem again ...!
Your welcome.
Magic Mouse and Magic Keyboard keep turning on and off...
