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iPhone keeps asking for Outlook password

It seems that since updating to iOS 17.1.1 my iPhone 12 Pro keeps asking for my outlook.com email password. I have deleted and recreated the account and rebooted my iPhone but the issue continues. I also deleted the account and re-recreated it as an exchange account (still using the outlook.com address). No help. Any help is appreciated. This is also happening on my iPad running ipados 17.1.1.


[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Nov 10, 2023 7:39 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2023 1:16 PM

I had a live.com account that was giving the pop-up (but still loading messages in Mail) so I knew the password was entered correctly. What fixed it for me was re-adding it as an Outlook account in Mail Settings, rather than Microsoft Exchange. Not exactly your issue but possibly related.

283 replies

iPhone keeps asking for Outlook password

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