MacBook Pro Touch ID suddenly stopped working

The Touch ID on my MacBook Pro laptop has suddenly stopped working. OS is 12.7.1. I have cleaned the Touch ID sensor, I have re-entered my fingerprints, but it still asks me to input my password. Sometimes I get a prompt that my Apple Watch unlock for my laptop and Touch ID won't work unless I enter my password. So what is the point of Touch ID? Is there a new setting enabling Touch ID that I have missed? I've gone into the Touch ID preferences and don't see anything else that I should be doing. It does this not just to unlock my laptop but also on every website where I would need to enter a passcode.

MacBook Pro (M1, 2020)

Posted on Nov 10, 2023 7:59 AM

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3 replies

Nov 10, 2023 12:44 PM in response to Litzz11

Litzz11 wrote:

The Touch ID on my MacBook Pro laptop has suddenly stopped working. OS is 12.7.1. I have cleaned the Touch ID sensor, I have re-entered my fingerprints, but it still asks me to input my password. Sometimes I get a prompt that my Apple Watch unlock for my laptop and Touch ID won't work unless I enter my password. So what is the point of Touch ID? Is there a new setting enabling Touch ID that I have missed? I've gone into the Touch ID preferences and don't see anything else that I should be doing. It does this not just to unlock my laptop but also on every website where I would need to enter a passcode.


If Touch ID isn't working on your Mac - Apple Support


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MacBook Pro Touch ID suddenly stopped working

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