Mac.com email is no longer valid

My Apple ID is a very old mac.com address that I used to use over 20 years ago. I never bothered to change it, but now when I use Apple Pay I have noticed that my receipts are being emailed to that address. The problem is I have no access to that address anymore and when I try to send test emails to it from my Gmail account, it comes back as an address that does not exist. Do I need to create a whole new Apple ID? Or is there someway to reinstate my old email address?

iPhone XR, iOS 16

Posted on Nov 10, 2023 2:29 PM

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Nov 10, 2023 6:26 PM in response to celynnen

Hi celynnen,

welcome to the Apple (user-to-user) Community.


Am no expert in this area, yet your request deserves some response:

Wondering if Apple support's online articles may be helpful:

Eg: iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support

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Re:"it comes back as an address that does not exist" : "is there someway to reinstate my old email address?"


Seems your Apple ID @mac.com address likely can still be used ...just iCloud & Mail may not be turned on

As you already have an @mac.com email address, (NB: article does not mention earlier addresses )

see if you want to: Set up iCloud Mail on all your devices - Apple Support


On another tack:

If you no longer want to use the email address that's associated with your Apple ID, you can change it.

You won’t lose access to your contacts, purchases, or other account information

How to change your Apple ID to a different email address:

Change your Apple ID - Apple Support


All the best :-)

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Mac.com email is no longer valid

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