How can I change my Apple Account email address?

Macbook Air problem: My husband's actual apple ID is an email address (xxx@cox.net) that no longer is valid. It's caused all kinds of problems in accessing data and communicating.

I see instructions from you for how to change an email address ASSOCIATED with a (completely different) Apple ID, but in this case the no-longer-working email address is the ACTUAL Apple ID.



[Re-Titled by Moderator]

Original Title: apple ID needs to be changed

MacBook Pro 14″

Posted on Sep 8, 2025 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2025 1:12 PM

First you create an email address that has never been associated with an Apple Account, then you follow the instructions here to change the Apple ID with the non working email address to the new email address you created. All previous purchases made with the previous account will be transferred to the new one. Your new Apple ID will now be that email address.

Change your Apple Account primary email address - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Sep 8, 2025 1:12 PM in response to Mary Jehn

First you create an email address that has never been associated with an Apple Account, then you follow the instructions here to change the Apple ID with the non working email address to the new email address you created. All previous purchases made with the previous account will be transferred to the new one. Your new Apple ID will now be that email address.

Change your Apple Account primary email address - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I change my Apple Account email address?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.