I connected my external Mac Magic Keyboard to my Mac desktop. A window pops up but does not recognize the keyboard. The thing keeps spinning. The keyboard was not used for a while. However, I can’t SIGN IN to go to System Preferences. Help! This post HAS included text????
iMac 21.5″, macOS 10.15
I tried to charge it on the desktop.
Then I removed the cord, and charged it on my iphone charger and it worked.
don't know why it didn't charge directly from the desktop.
I think, I had not turned off the keyboard, and didn't use the computer (desktop) for over 6 weeks and the keyboard went dead.
all is well now, thank you all.
Mary
Did you unpair it from what worked for yet?
Is it charged up?
Great news Mary, take care! :)
External Magic Keyboard not recognized
