I’m not be allowed to remove old payment method

I’m not being allowed to remove old card that was saved to pay for additional iCloud storage so I’m unable to receive any of my emails etc.

iPhone XS Max, iOS 17

Posted on Nov 11, 2023 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2023 6:38 AM

I’m not being allowed to remove old card that was saved to pay for additional iCloud storage


See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.



iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

  • Accepted payment methods for iCloud+ upgrades include credit cards, debit cards, and your Apple Account balance. If you don't have enough available funds in your Apple Account balance to complete your upgrade, you'll be charged the remaining amount. Apple Store gift cards aren't accepted as payment for upgrading iCloud+.




2 replies
Question marked as Top-ranking reply

Nov 11, 2023 6:38 AM in response to mrskia81

I’m not being allowed to remove old card that was saved to pay for additional iCloud storage


See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.



iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

  • Accepted payment methods for iCloud+ upgrades include credit cards, debit cards, and your Apple Account balance. If you don't have enough available funds in your Apple Account balance to complete your upgrade, you'll be charged the remaining amount. Apple Store gift cards aren't accepted as payment for upgrading iCloud+.




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I’m not be allowed to remove old payment method

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