phone keypad on iPhone 14 Pro Max not working correctly

When on a call i need to use the number keypad to type in numbers, i.e. birthday, account number, etc. Often I get a request to validate what i entered. The response is generally the wrong number or it has duplicate numbers like I entered them twice. Bottom line unless i have a voice option the numbers i type are not valid.


Any thoughts or suggestions?

iPhone 14 Pro Max

Posted on Nov 11, 2023 2:33 PM

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phone keypad on iPhone 14 Pro Max not working correctly

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