Old, out-of-date iPad suddenly updated and locked me out

So this is going to sound wild. I have literally no idea what happened or how to fix it, but this is my best guess at what's going on.


I have two iPads. The first is an old, no-longer-functioning iPad Mini 4 that couldn't update to the latest iOS. I use it to take voice memos on a third-party app (Voice Record Pro) and listen to music to fall asleep, but other than those two things, most apps don't work on it anymore since it's so out of date. That's fine with me--that's why I bought the second iPad, an iPad 7 that is fully updated and fully functional.


Last night, when I went to use the iPad 4 for my lullaby playlist so I could fall asleep, I noticed it had died some time during the day. Okay, no problem, I have a charging cord and it still charges normally. I had just charged it recently, in fact. I plugged it in overnight, put the iPad 7 on top of it, and used the 7 to play my music instead just for the night. This morning, when I checked on the iPad 4, it had suddenly, MAGICALLY updated itself to the current iOS.


I only know this because it was now prompting me for a 6-digit passcode instead of a 4-digit passcode. There's just one problem: I never set up a 6-digit code for this iPad, because it never needed one. When I tried entering the 6-digit code I use on the iPad 7, it rejected it. I tried the default codes, nothing worked. I've tried so many things, but because I can't unlock the iPad, I can't get it to trust my laptop, so I can't make a backup, so I can't break through the screen unless I do a full factory reset. I have a LOT of data in that third party voice memo app, and I'm scared if I do a factory reset I'll lose ALL of it since I hadn't finished backing it up yet.


I tried backing it up using the Dr. Fone app, and for some strange reason, when I did, Dr. Fone detected it as an iPad 7 plugged into my laptop...like the new iPad that was sitting on top of the old one while it charged. My best guess at what happened is that, somehow, the iPad 4 did an update overnight and used an update file it found wirelessly on the iPad 7. But that doesn't make any sense.


I'm just exceptionally lost and I have no clue how to even begin solving this problem. If anyone has ever experienced something like this before and can give me some advice on how to proceed, I would really appreciate it.

iPad, iPadOS 16

Posted on Nov 11, 2023 11:48 PM

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Nov 12, 2023 6:37 AM in response to gracegrrl007

A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



iPadOS 17 or later with a forgotten Passcode


If you have changed your passcode in iOS/iPadOS 17 and later - and have since forgotten the new Passcode - you may be able to recover access using your previous Passcode. Passcode Reset gives you 72 hours to use your old Passcode to access your device; when you access your device in this way, you must change your passcode again immediately:

Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


If you cannot use the new Passcode Reset feature, you must use another method.



iOS/iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



AppleID


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

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Old, out-of-date iPad suddenly updated and locked me out

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