On 06.11.2023, I bought two phones and a plug from the online Apple store. I received all my purchases from the apple store in Korea. Today 13.11.2023, apple still hasn't sent me my invoice. My purchases show up but my invoice is not there. I want my invoice to be sent to my e-mail address urgently please
My purchase number is W1***
[Edited by Moderator]
iPhone 11 Pro Max
Sorry, but this is a user to user forum, we can't access your personal data.
But, you can download and print your invoice yourself, if you log into this Apple page:
Sorry, but this is a user to user forum, we can't access your personal data.
But, you can download and print your invoice yourself, if you log into this Apple page:
To which country is your Apple ID registered?
If I remember correctly, the local Apple Store Support can only access data from users, whose Apple ID is also registered to this region/country.
So, if you buy from the Korean Apple Store, your data can not be printed handed out to you, if you are not at a Korean Apple Store.
Did you try to contact the official Apple Support by choosing the phone number for your region?
Did you already contact your local Apple Online Store team about that?
If you want to tell Apple directly about your shopping experience in a foreign country, please use the Feedback link:
Posts are only removed, if they violate the Terms of Use of these discussions.
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copied from: Apple Support Community Terms of Use
Twice I went to the store where I received the products. They don't help me. They say there is a Korean number on the site, call it. My line is closed abroad so I can't call. I can't understand how the Apple store can't help me. It's a joke.
They print my receipt from the store and don't give it to me
I have shopped in France and Spain and the store staff are knowledgeable and helpful. The store staff in Korea are not very helpful and not very knowledgeable. They hear some information from me for the first time.
I already checked that part. That's the problem. I don't have my invoice there.
Apple has removed the article I wrote because I told the facts. Instead of removing my article, train the staff to do their job.
Haven't recieved invoice after purchasing iPhone
