iCloud account completely hacked, what to do?

Someone I know has got their iCloud account hacked. Both their password and phone number has been changed, and they’ve contacted Apple support both on phone and in real life but to no avail. They also do not have a recovery gmail.


They can’t sign out, send any icloud links. They are essentially stuck.


[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Nov 12, 2023 11:00 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2023 11:07 AM

Using the Account Recovery process would be the next step:


...


If you can't reset your Apple ID password or sign in to appleid.apple.com, go to iforgot.apple.com to start account recovery and regain access after an account recovery waiting period.

Learn more about account recovery

...

copied from: If you think your Apple ID has been compromised - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 12, 2023 11:07 AM in response to rawdz49

Using the Account Recovery process would be the next step:


...


If you can't reset your Apple ID password or sign in to appleid.apple.com, go to iforgot.apple.com to start account recovery and regain access after an account recovery waiting period.

Learn more about account recovery

...

copied from: If you think your Apple ID has been compromised - Apple Support

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iCloud account completely hacked, what to do?

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