Why does an iPhone 6 not update to the new iOS?

When I try to update it, it shows no updated iOS I’m still on iOS 12 and I charge my phone up to 100 and it takes like five minutes and then unplug it and then two minutes it’s all the way down to zero and you can’t download certain apps


[Re-Titled by Moderator]

Posted on Nov 12, 2023 11:36 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2023 11:44 AM

It doesn’t update to the new iOS because it is an extremely outdated device that does not have the internal hardware to be able to use the new iOS. It is a discontinued model that you can not purchase anywhere new (and is probably difficult to find used at this point). It likely takes so long to charge and the battery drains fast because the battery is beyond its useful life and needs to be replaced. And you can’t download certain apps because the developers are no longer supporting older iOS. This should not be surprising. It is technology wise old and like most technology there is a time when you will need to replace it.

13 replies
Question marked as Top-ranking reply

Nov 12, 2023 11:44 AM in response to Kyleeshirley_2

It doesn’t update to the new iOS because it is an extremely outdated device that does not have the internal hardware to be able to use the new iOS. It is a discontinued model that you can not purchase anywhere new (and is probably difficult to find used at this point). It likely takes so long to charge and the battery drains fast because the battery is beyond its useful life and needs to be replaced. And you can’t download certain apps because the developers are no longer supporting older iOS. This should not be surprising. It is technology wise old and like most technology there is a time when you will need to replace it.

Nov 12, 2023 11:42 AM in response to Kyleeshirley_2

Your phone can't update past iOS 12.5.7. If you are asking why it can't be updated past iOS 12, it's because your phone was released almost 10 years ago, is too old, no longer supported and lacks the ram required to support the newer iOS updates. If you need a phone which can run iOS version higher than iOS 12, then its time to retire you very old iPhone and buy a more modern, newer iPhone which can run higher level iOS versions.


As to your battery question, batteries are consumable parts. If you've never replaced the battery in all these years, it would make complete sense your very old battery depletes quickly, because it likely went past its useful life some time ago.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does an iPhone 6 not update to the new iOS?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.