AppleCare payment method

My iPhone cracked but luckily I have AppleCare, when I was filling out the form to send in my iPhone (I live nowhere near an Apple Store) it asked me for a payment method, I was hoping I could just use my Apple gift cards that are on my account, but there was no option to. Would it be possible that I buy a prepaid Visa card and use that for my payment method? (I don’t like putting stuff like banking info into my phone.) Thanks, Jackson

iPhone SE, iOS 17

Posted on Nov 12, 2023 11:44 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2023 11:56 AM

Hello jackson-carroll,


Due to the process of using AppleCare+ apple requires users to use a card as a backup incase any unwarranted issues. Saying that you said that your device is cracked (either the front or back) apple does charge a smaller fee (usually 29$) for that type of damage. See here: iPhone Screen Repair & Replacement - Apple Support


With this being said this might be the reason why apple is requiring a valid card. No worries though you can add a Visa card but apple does have tight security when it comes to your actually banking info. See here: Apple Platform Security - Apple Support


Hope this helps!

3 replies
Question marked as Top-ranking reply

Nov 12, 2023 11:56 AM in response to jackson-carroll

Hello jackson-carroll,


Due to the process of using AppleCare+ apple requires users to use a card as a backup incase any unwarranted issues. Saying that you said that your device is cracked (either the front or back) apple does charge a smaller fee (usually 29$) for that type of damage. See here: iPhone Screen Repair & Replacement - Apple Support


With this being said this might be the reason why apple is requiring a valid card. No worries though you can add a Visa card but apple does have tight security when it comes to your actually banking info. See here: Apple Platform Security - Apple Support


Hope this helps!

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AppleCare payment method

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