📰 Newsroom Update: Apple announces Apple Retail expansion in the Kingdom of Saudi Arabia

Apple is also expanding the coed Apple Foundation Program to enhance learning opportunities for more students at the Apple Developer Academy. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

“Verification Required” when using Apple ID balance and purchasing free apps

Each time I try and purchase an app that’s free that i’ve previously had it asks me for a payment method. My apple ID shows up as a payment method, but when I try to use it it doesn’t work. I have $96 on my Apple ID so I don’t understand why it won’t let me get apps that should be FREE. I also can’t make in-app purchases with this money either. I dont have a card of my own at the moment and i’m not on any family sharing. Is there any possible way to fix this issue?

iPhone 8, iOS 14

Posted on Nov 12, 2023 2:59 PM

Reply
1 reply

Nov 13, 2023 1:08 AM in response to EliKellogg

I have $96 on my Apple ID


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



“Verification Required” when using Apple ID balance and purchasing free apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.