Refund for Testi

How do I get a refund for Testi as i emailed them and it says I have to go through with reportaproblem with apple but the app itself is free i had to pay for premium inside the app, how do I get a refund?

iPhone 6s, iOS 13

Posted on Nov 13, 2023 3:17 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2023 4:02 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Nov 13, 2023 4:02 AM in response to carriechann

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund for Testi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.