Mac not connecting to external Apple CD/DVD drive

Drive getting power - can hear whirring when connected to each USB port

MAC not seeing the drive in Finder - or with Disk Utility

Had inserted a disk to see what was on it (suspected blank) - can't eject

Any thoughts on how to get MAC to recognise the drive and eject the disk?

Is there an over-ride somewhere?

iMac 21.5″

Posted on Nov 13, 2023 9:59 AM

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Question marked as Top-ranking reply

Posted on Nov 13, 2023 5:22 PM

your question is kind of all over the place, but I'll take a swing.


MAC not seeing the drive in Finder - or with Disk Utility

a disc needs to be inserted into the superdrive for it to show up in either of those locations. additionally, to have it appear on your desktop, use Finder Settings > General. and put a checkmark in "External disks".



and / or you can set it to show up in finder's sidebar. use Finder Settings > Sidebar, and in the "locations" section, put a checkmark in "External disks".



and it will show up in finder's "locations"section. in this example, my disc is called "Audio CD"



Had inserted a disk to see what was on it (suspected blank) - can't eject

you can completely shut down the Mac. then start it back up using the power button and IMMEDIATELY press and hold your mouse button until the disc pops out. that usually works to eject a stuck disc.

Any thoughts on how to get MAC to recognise the drive

since you have a superdrive, on Ventura or Sonoma, you can open System Settings. if the drive is being recognized, it will appear near to the very bottom of the list of the left hand panel.



and on Monterey and before, you can open System Preferences and check. if the drive is recognized you will see a CDs & DVDs selection.


4 replies
Question marked as Top-ranking reply

Nov 13, 2023 5:22 PM in response to KarmannS90

your question is kind of all over the place, but I'll take a swing.


MAC not seeing the drive in Finder - or with Disk Utility

a disc needs to be inserted into the superdrive for it to show up in either of those locations. additionally, to have it appear on your desktop, use Finder Settings > General. and put a checkmark in "External disks".



and / or you can set it to show up in finder's sidebar. use Finder Settings > Sidebar, and in the "locations" section, put a checkmark in "External disks".



and it will show up in finder's "locations"section. in this example, my disc is called "Audio CD"



Had inserted a disk to see what was on it (suspected blank) - can't eject

you can completely shut down the Mac. then start it back up using the power button and IMMEDIATELY press and hold your mouse button until the disc pops out. that usually works to eject a stuck disc.

Any thoughts on how to get MAC to recognise the drive

since you have a superdrive, on Ventura or Sonoma, you can open System Settings. if the drive is being recognized, it will appear near to the very bottom of the list of the left hand panel.



and on Monterey and before, you can open System Preferences and check. if the drive is recognized you will see a CDs & DVDs selection.


Nov 13, 2023 5:39 PM in response to jeffreythefrog

sorry, I was slightly off above. I had originally said "use Finder Settings > General. and put a checkmark in "External disks". as well as "and / or you can set it to show up in finder's sidebar. use Finder Settings > Sidebar, and in the "locations" section, put a checkmark in "External disks"." what I should have said was "use Finder Settings > General. and put a checkmark in "CDs DVDs and iPods". "and / or you can set it to show up in finder's sidebar. use Finder Settings > Sidebar, and in the "locations" section, put a checkmark in "CDs, DVDs, and iOS Devices".





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Mac not connecting to external Apple CD/DVD drive

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