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malay5607 Author

Level 1

12 points

I phone 13 pro Face ID is not working after 17.1.1

After updating my iPhone 13 Pro to 17.1.1 I’m not able to use my face ID it’s opening but it’s not recognizing a new or old face and is just showing me like move closer and the camera is going blur and blur and blur again I don’t know what’s the problem or glitch with 17.1.1

iPhone SE, iOS 16

Posted on Nov 13, 2023 4:36 PM

Top-ranking reply

TheLittles

Level 10

195,413 points

Posted on Nov 13, 2023 4:56 PM

malay5607 Said:

"I phone 13 pro Face ID is not working after 17.1.1: After updating my iPhone 13 Pro to 17.1.1 I’m not able to use my face ID it’s opening but it’s not recognizing a new or old face and is just showing me like move closer and the camera is going blur and blur and blur again I don’t know what’s the problem or glitch with 17.1.1"

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Troubleshooting Face ID After an Update:

There are know stand alone updates for Face ID that I am aware of. So, what to do...

A. Overview these Two Links:

B. Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

Go Here: Feedback - FaceTime - Apple
Select: "Report a Bug" for the "Feedback Type"
Comment: that this all stated after installing an update. Include the URL of this thread.
Proceed from there as necessary

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I phone 13 pro Face ID is not working after 17.1.1

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