Warranty problem with my AirPods

I bought the airpods max May 2022,on my settings says the purchase date Jan 2023,expire on Jan 2024,

Is the above situation normal?


[Edited by Moderator]


iPhone 12 mini, iOS 17

Posted on Nov 13, 2023 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2023 8:18 PM

tw258 Said:

"warranty problem: I bought the airpods max May 2022,on my settings says the purchase date Jan 2023,expire on Jan 2024 Is the above situation normal?"

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Contact Apple Support by phone to fix the data discrepancy.


Fixing Date Discrepancies on AppleCare Purchases:

  1. Go here: Update your Proof of Purchase - Apple Support
  2. As it Reads: "Update your proof of purchase: Contact Apple Support to update your Apple device information. To update your information, contact Apple Support by phone. If you have an AppleCare plan, have your AppleCare agreement number, your device's serial number, and your sales receipt ready when you call."
2 replies
Question marked as Top-ranking reply

Nov 13, 2023 8:18 PM in response to tw258

tw258 Said:

"warranty problem: I bought the airpods max May 2022,on my settings says the purchase date Jan 2023,expire on Jan 2024 Is the above situation normal?"

-------


Contact Apple Support by phone to fix the data discrepancy.


Fixing Date Discrepancies on AppleCare Purchases:

  1. Go here: Update your Proof of Purchase - Apple Support
  2. As it Reads: "Update your proof of purchase: Contact Apple Support to update your Apple device information. To update your information, contact Apple Support by phone. If you have an AppleCare plan, have your AppleCare agreement number, your device's serial number, and your sales receipt ready when you call."

Nov 13, 2023 8:19 PM in response to tw258

tw258 Said:

"warranty problem: I bought the airpods max May 2022,on my settings says the purchase date Jan 2023,expire on Jan 2024 Is the above situation normal?"

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Important:

Leave personal information off of these forums and all other forums. These forums are out there for virtually anyone to view. So, I have asked the Host to remove your reply's images (a Serial Number is provided)Once someone sees this information, they'll know to whom this device pertains, and have your information.

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Warranty problem with my AirPods

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