I purchased hotstar subscription through apple upi of Rs299 , payment was successfully , money has already been deducted but , still it is not visible anywhere in transaction history and no subscription has provided . Upi ref. No. 33*** . Kindly look into this .
[Re-Titled by Moderator]
iPhone 13, iOS 16
I would do the self-service things first, as proposed by Apple.
If you can’t use or find in-app purchases that you bought, try to restore them. Read this support article --> If you can't find or use your in-app purchases - Apple Support
Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support
If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.
I would do the self-service things first, as proposed by Apple.
If you can’t use or find in-app purchases that you bought, try to restore them. Read this support article --> If you can't find or use your in-app purchases - Apple Support
Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support
If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.
I would Contact - Official Apple Support for this if I were you. This is an apple users forum and apple is not actively participating here
I purchased a Hotstar subscription but it shows no subscription
