The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My mother passed away and Apple wont help in recovering her Apple ID passcode what do I do?
iPhone 14, iOS 17
Sorry for the loss.
See -> How to request access to a deceased family member's Apple account
How to request access to a deceased family member's Apple account - Apple Support
Sorry for the loss.
See -> How to request access to a deceased family member's Apple account
How to request access to a deceased family member's Apple account - Apple Support
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
I would like to speak to somebody. I’ve tried a few times already, but they either have no answer or I get disconnected or they literally hang up on me. No one Apple will support me. I need a phone number I can call and someone I can speak to you with some compassion.
Can you just give me the phone number of someone I can speak to regarding this delicate matter, please
I don’t feel like answering another billion questions just to get the runaround and never get my question answered
How do I recover an account of my deceased mother
