Contacts application not working

I am not able to add contacts to a group in my list. Is there a solution for this? I have had this issue for quite some time and was hoping that with the recent software update this would be resolved but it isn't. How can this be fixed?


MacBook Pro 15″, macOS 10.14

Posted on Nov 14, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Nov 14, 2023 11:17 PM

Create a new admin account in users and groups Change Users & Groups settings on Mac - Apple Support and configure contacts accounts Add contacts from iCloud, Google and more to Contacts on Mac - Apple Support

Follow the steps in the article Create and change lists in Contacts on Mac - Apple Support

Add contacts to a list

  1. In the Contacts app  on your Mac, select one or more contacts listed in the sidebar.
  2. There’s no limit to the number of contacts you can add to a list. If you use more than one account in Contacts, make sure the contacts you select are in the same account.
  3. Drag the selected contacts to a list in the sidebar.
  4. If the contacts aren’t added to the list, check if it’s a Smart List — you can’t add contacts to a Smart List.

If you use an Exchange account in Contacts, those contacts can belong to only one folder at a time. Any contacts that aren’t in a folder you create are in the default Exchange Contacts folder.

Note : either the first user account or contacts application is corrupted .

1 reply
Question marked as Top-ranking reply

Nov 14, 2023 11:17 PM in response to kelliefromelm springs

Create a new admin account in users and groups Change Users & Groups settings on Mac - Apple Support and configure contacts accounts Add contacts from iCloud, Google and more to Contacts on Mac - Apple Support

Follow the steps in the article Create and change lists in Contacts on Mac - Apple Support

Add contacts to a list

  1. In the Contacts app  on your Mac, select one or more contacts listed in the sidebar.
  2. There’s no limit to the number of contacts you can add to a list. If you use more than one account in Contacts, make sure the contacts you select are in the same account.
  3. Drag the selected contacts to a list in the sidebar.
  4. If the contacts aren’t added to the list, check if it’s a Smart List — you can’t add contacts to a Smart List.

If you use an Exchange account in Contacts, those contacts can belong to only one folder at a time. Any contacts that aren’t in a folder you create are in the default Exchange Contacts folder.

Note : either the first user account or contacts application is corrupted .

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Contacts application not working

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