desm1 wrote:
The issue I had was that the birthdate was not entered in the correct format but the "error" msg. was something like: Can't create ID at this time. Last I checked a relevant error msg. for that now appears but there may be something similar in some other field.
Indeed. Sometimes an "at this time" message (but vkosickij didn't mention it) doesn't really mean something isn't working now but might be later; it instead can mean there is some other issue with the validity of the action you are trying to perform and once you take care of that issue then it can do it. Check Apple's documentation about the action you are trying to do and if you still have problems contact official Apple Support:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support