I've gone through the entire process to reset ipad, paired with MY iphone, but it is still requiring my DEAD husbands Apple sign in which is IMPOSSIBLE
iPad Pro (2nd generation)
Proceed starting this way.
How to request access to a deceased family member's Apple account - Apple Support
Proceed starting this way.
How to request access to a deceased family member's Apple account - Apple Support
2 YEARS LATER - I have AGAIN submitted his Death Certificate and Trust documents as I was never able to access his phone or iPad and now my iPad died and here, I have a big Pro sitting in the cupboard unusable. They say it WILL TAKE WEEKS!!! Yeah, I'm so surprised! Last time I went through this and an interview - they emailed me a password reset that required his old password - which guess what!? Is my whole problem, I don't want access to his info anymore - just want them to unlock and allow me to finish resetting it. I paid for it - I've had nothing but problems with them and AT&T running me in circles FOR 2 YEARS.
ipad locked to DEAD owner
