IPHONE 15 PRO MAX SI CASE CYPRESS

On Apple.com I ordered IPHONE 15 PRO MAX SI CASE CYPRESS on 09/20/2023. It started peeling in less than a week and now a chuck ripped off the corner taking the phone out of my pocket.


Is the case covered by any warranty or replacement policy after less 8 weeks?

iPhone 15 Pro Max, iOS 17

Posted on Nov 14, 2023 2:10 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2023 12:15 AM

sounds like it, unless they can prove it's because of rough user handling, what warranty covers is

not up to companies like apple, it's the consumer laws of the country you live in

Legal - Hardware Warranties - Apple

&

Returns & Refunds - Shopping Help - Apple


and if you want more contact with their support for questions

try

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Nov 15, 2023 12:15 AM in response to Houhau

sounds like it, unless they can prove it's because of rough user handling, what warranty covers is

not up to companies like apple, it's the consumer laws of the country you live in

Legal - Hardware Warranties - Apple

&

Returns & Refunds - Shopping Help - Apple


and if you want more contact with their support for questions

try

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


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IPHONE 15 PRO MAX SI CASE CYPRESS

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