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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
On Apple.com I ordered IPHONE 15 PRO MAX SI CASE CYPRESS on 09/20/2023. It started peeling in less than a week and now a chuck ripped off the corner taking the phone out of my pocket.
Is the case covered by any warranty or replacement policy after less 8 weeks?
iPhone 15 Pro Max, iOS 17
sounds like it, unless they can prove it's because of rough user handling, what warranty covers is
not up to companies like apple, it's the consumer laws of the country you live in
Legal - Hardware Warranties - Apple
&
Returns & Refunds - Shopping Help - Apple
and if you want more contact with their support for questions
try
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
sounds like it, unless they can prove it's because of rough user handling, what warranty covers is
not up to companies like apple, it's the consumer laws of the country you live in
Legal - Hardware Warranties - Apple
&
Returns & Refunds - Shopping Help - Apple
and if you want more contact with their support for questions
try
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
IPHONE 15 PRO MAX SI CASE CYPRESS
