Unable to send email from my Iphone 11 using Charter.net. I contacted my carrier as well as my phone provider and neither can fix the problem. It is a recent problem and Spectrum doesn't seem to be able to fix it and said to contact Apple. Also, the same problem on my IPad. Incoming mail works fine.
iPhone 11, iOS 16
First, we need to see if it is a POP or IMAP account:
If it DOES say POP then deleting and re-adding will result in the loss of all email in that account on the phone, so instead tap SMTP
First, we need to see if it is a POP or IMAP account:
If it DOES say POP then deleting and re-adding will result in the loss of all email in that account on the phone, so instead tap SMTP
That usually means that there is no user ID or password for the outgoing mail server, or they are present but wrong. This can happen if you change your email password and don’t update it for both incoming and outgoing email.
Delete the account, restart the phone, and add the account back.
Thanks for the help. I think deleting and re-installing did the trick.
I haven’t made any recent changes. However, I made the changes that Spectrum suggested and it seems to have fixed mine. However, I am unable to change the outgoing server on my husband’s phone. When I type in the new server it just sits and spins and then nothing works. Have to reboot to fix it.
Thanks for the suggestion, but I am not tech savvy enough to feel comfortable doing that. Will have to try to find someone to walk me through.
Unable to send email from my Iphone 11 using Charter.net. It is a recent problem and Spectrum doesn't seem to be able to fix it and said to contact Apple.
