After the lates iOS update email on iPad and iPhone will not work. I can receive email but not send. My carrier is Spectrum. My Gmail works fine. Also my Spectrum email works fine on my Windows desktop. So the issue looks like an Apple issue.
iPad Air, iPadOS 17
Problem has been solved. When setting up the Spectrum email account in outgoing sever it states that it is optional to include the user name and password. It is not optional. You must include them for the account to send email. Once I did that everything worked fine.
Problem has been solved. When setting up the Spectrum email account in outgoing sever it states that it is optional to include the user name and password. It is not optional. You must include them for the account to send email. Once I did that everything worked fine.
Start with initial fault finding:
What happens when you try to receive or send email? Do you see any errors - and if so, what do you see?
If email is failing to send or receive, you are likely to see indicative errors at the bottom of the mail sidebar - the wording of the error usually providing sufficient information to determine the nature of the problem.
Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.
Settings > Mail > Accounts > [Your Mail Account] > Delete Account
Force restart iPad - Apple Support
Settings > Mail > Add Account
Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.
If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More information about AOL’s App Specific Passwords can be found here:
https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1
For Yahoo, more information can be found here:
https://help.yahoo.com/kb/SLN27791.html
For Gmail:
https://support.google.com/mail/answer/185833?hl=en-GB
Microsoft:
Dvalenta wrote:
After the lates iOS update email on iPad and iPhone will not work. I can receive email but not send. My carrier is Spectrum. My Gmail works fine. Also my Spectrum email works fine on my Windows desktop. So the issue looks like an Apple issue.
If you can’t send email on your iPhone or iPad - Apple Support
Can’t send email on iPad or iPhone
