email will not send from ipad or iphone

Up thru last Wednesday, I was able to send emails from both ipad and iphone. I tried to answer an email on Saturday and it wouldn't send. I've tried everything and nothing is working. I called my local provider and we spent an hour on the phone trying everything to fix it. It still is not sending. I've deleted the mail account and added it back. I've followed all the apple support fixes and nothing is working. Please help!

iPhone 5, iOS 10

Posted on Nov 16, 2023 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2023 7:13 AM

I chatted with Apple yesterday and while I was waiting for her to do

more research, I remembered that I had gotten an alert that I needed to

update my Mail program on my laptop. I decided to see what that update

was. I needed to update my password. I did it and now my emails will

send from both iphone and ipad! Maria at Apple was so helpful but in the

end, it was a simple fix...we just needed to find it!

2 replies
Question marked as Top-ranking reply

Nov 17, 2023 7:13 AM in response to razmee209

I chatted with Apple yesterday and while I was waiting for her to do

more research, I remembered that I had gotten an alert that I needed to

update my Mail program on my laptop. I decided to see what that update

was. I needed to update my password. I did it and now my emails will

send from both iphone and ipad! Maria at Apple was so helpful but in the

end, it was a simple fix...we just needed to find it!

Nov 16, 2023 9:32 AM in response to leni70

leni70 wrote:

Up thru last Wednesday, I was able to send emails from both ipad and iphone. I tried to answer an email on Saturday and it wouldn't send. I've tried everything and nothing is working. I called my local provider and we spent an hour on the phone trying everything to fix it. It still is not sending. I've deleted the mail account and added it back. I've followed all the apple support fixes and nothing is working. Please help!

then contact your email provider if this link didn't help If you can’t send email on your iPhone or iPad - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

email will not send from ipad or iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.