Personal hotspot usage stats incorrect (please hear me out)

Hi, after searching for my issue but pretty much only finding folks complaining of getting over-charged for data they SWEAR they didn't use, I figured I'd ask here.


My issue is that in the past 3 days (when I reset my current period) my iphone has steadily increased the overall cellular data usage stat in settings, specifically showing over 14 GB of hotspot usage by "Other Devices." To provide some context, my average monthly data usage is usually around 10-15 GB. Additionally, in these 3 days, I have only knowingly used my hotspot once for about 2 hours while I did some work from the car and then watched prob 30-45 min of YouTube videos on my laptop. I would have guessed I'd used around 1 GB or less during that time.


Here's the fun part. My mobile carrier agrees with me, and their stats show me using a total of 1.45 GB of data in these same 3 days, with a little under 1 GB in hotspot usage. I figure if anyone is going to be sure to tally every last MB I use, it's going to be my carrier. So what gives? Any ideas on what could be causing my iphone itself to think I'm using nearly 14 times my actual data usage just on hotspot?


Thanks!

iPhone 13 Pro

Posted on Nov 14, 2023 3:01 PM

Reply

Similar questions

53 replies

May 24, 2024 2:52 PM in response to AreDeeEss

yeah, it’s happening to me too even though I have the hotspot TURNED OFF. I switched from Android about 5 months ago, and I am SURPRISED by how poorly the cell data stats are displayed. On iPhone, you have to manually reset the usage every “period”, while on my Huawei P30 I could see monthly usage on cellular and WiFi, or configure manually your carrier cycle. And with a daily bar chart…

Is it this bad, or am I missing something ? Please apple what’s going on?!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Personal hotspot usage stats incorrect (please hear me out)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.