Personal hotspot usage stats incorrect (please hear me out)

Although this is very annoying, you don’t need to worry, as the value isn’t real, it’s just a number perpetually increasing. I recently was in a very limited data plan, the personal hotspot value went thru the roof but I never reached my quota.

yup, BUG is still thriving in iOS 17.4.1. Tested by tethering and downloading 60kb file to my notebook and then disconnecting iPhone hotspot. Data usage showed 1.8GB. I can only assume not many users use the hotspot for Apple to give a ****.

I have a wild solution to everyone’s issue that is testable but I don’t have an extra iPhone laying around to try .So anyway it is possible that someone has captured your SIM card number and is using your sim info on another phone which would explain why if you turn off your hotspot it still runs up data and “other devices” label because the other phone is nowhere in your vicinity to be identified by your phone. I have read that these data grabs are counting against peoples accounts. Do I think it is real data accessed through your account but going to another device using a copy of your sim , and you can do that with a jailbroken phone?? So it could be they are just entering random numbers until they get an active account because as k Verizon sims start of with the same few numbers followed by 5 0’’s then I guess that leaves 99 billion numbers left

but u could test this out by taking your active SIM card out and put into another phone turn on hotspot and see if the counter runs up when you put it back up after some usage on “fill in “ phone. I am guessing the phone is not tabulating the amount of data but just gets sent a report from the carrier. That’s my wild guess that makes sense or it’s just a really weird bug

I do know that “Sim cloning” is a real thing. The phones with the same sim number will receive the same calls and I am pretty sure if they can receive calls on both then data network would be available to both. I know my data went from average 100gb a month then I had this problem described that brings us to this forum to almost 300gb for a month until I switched out my SIM card for another. That fixed problem for me

I am on holiday in Samoa and using *only* cellular data. So I’m trying to keep track of how much. These errors in the cellular data consumption, particularly the mysterious “other devices“ that rack up huge numbers, make this task impossible using the iPhone’s statistics. Like others, thankfully my cell provider has numbers that make a whole lot more sense. What a stupid bug in something that could be quite useful.

I’m having the same problem. Am away in Europe roaming so reset stats to keep track of usage. I have been tethering my iPad to the phone when I wanted to use it, but stats are crazy, showing >100Gb of data used in the last few days! I reset again and within a few hours it’s gone over 15Gb. My carrier’s app shows about 13Gb total used since the start of current billing period, which is reasonable as I’ve been doing a fair bit of mobile based browsing, music playing and navigation. On iOS 17.4.1 and no updates available

I was experiencing the same issue. The issue happened when I installed my eSIM for traveling.

reset stats did not resolved the problem. It was still reflecting tons of GB under personal hotspot.

but I tried another way. I power off and on my phone. And it works.

do note that on one point. My eSIM comes with sim pin. So if yours have sim pin, find ur sim PIN number before power on and off ur phone.

my model is iPhone 14 Pro Max.

hopes it can solve ur issue

Same issue here! Good thing my carried does have the correct amount I have used. I have 2G+ more than what my carrier is reporting just by using my hotspot to connect my laptop and exclusively using it to take a Teams call for about an hour. Apple FIX THIS please!

Igna1980 wrote:

Same issue here! Good thing my carried does have the correct amount I have used. I have 2G+ more than what my carrier is reporting just by using my hotspot to connect my laptop and exclusively using it to take a Teams call for about an hour. Apple FIX THIS please!

Apple Support is not here. We are just users like yourself so Apple is not seeing your demand to FIX THIS.

Official Apple Support

Open a ticket

yeah, it’s happening to me too even though I have the hotspot TURNED OFF. I switched from Android about 5 months ago, and I am SURPRISED by how poorly the cell data stats are displayed. On iPhone, you have to manually reset the usage every “period”, while on my Huawei P30 I could see monthly usage on cellular and WiFi, or configure manually your carrier cycle. And with a daily bar chart…

Is it this bad, or am I missing something ? Please apple what’s going on?!

I've been travelling May/June 2024 using both a Norwegian SIM and my eSIM with Vodafone from Australia.

I was utterly horrified to see the total hit something like 52GB on hotspot "Other Devices".

Yesterday I reset stats and within 21 hrs they claimed 8.70GB on Personal Hotspot

I just did a test this morning - reset statistics again and it clocked 742MB in TEN MINUTES!

This total for Personal Hotspot is also included in the Current Period and Current Period Roaming counts.

However, as reported by others, these figures are not matched by my provider so I can relax. These figures are utterly nonsensical. They don't even correspond to the likely total data usage under other Wifi of the device using my hotspot.

iOS 17.3.1 (delaying upgrades until I get home).

Wish I'd known this before spending another $60 on topping up my Norwegian SIM I feared was running out of data.

That’s interesting. Here’s my display when pressing “>” by contrast.

And yes, this shows 100MB more than the “Personal Horspot” row although I am not using Hotspot.

Sound like you should contact your cellular company

No problem tell me if it works