Why did my IPad suddenly stop recognizing my msn email?

My iPad says my email is invalid but it is not, it works on all my other devices. It also keeps trying to get me to sign in with my work outlook email

iPad, iPadOS 16

Posted on Nov 14, 2023 8:08 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2023 4:28 AM

Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

1 reply
Question marked as Top-ranking reply

Nov 15, 2023 4:28 AM in response to iPadandemmail

Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why did my IPad suddenly stop recognizing my msn email?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.