My iphone shows that my camera is an unknown part, but I never get it service anywhere? Now I cannot use my rear camera properly, no more 0.5x. It first started with black screen, then when I update the software, it shows the notification.
iPhone 12 Pro, iOS 17
With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.
Parts and service history
With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.
Do you have a disabled Face ID alert on your device?
Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro
Check with the person/agency through which you bought this device.
Thanks for the reply. However, this issue has just occurred today. Yesterday, my rear camera went black, no issue when I switched to Video mode or selfie mode, but then today I updated the software to 17.1.1 and this notification appeared, also I can use my rear camera but no 0.5x. I never went to any service center since I bought this phone 2 years ago, so it does not make sense why this happened overnight.
My iphone shows that my camera is an unknown part, but I never get it service anywhere?
