I'm trying to log into a website and it says that my Safari is not up to date. I have the latest software update 10.15.7
log into chase.com
iMac 21.5″, macOS 10.15
Question marked as
There is nothing wrong with your version of Safari. This is Chase Bank's problem to fix. They are the only such institution using an outdated and privacy-intrusive "user agent" query as the means to determine if a browser can handle their website, which was never a good idea to begin with. They need to stop doing that. It's dumb.
Unfortunately, that leaves you out in the cold until they realize the error of their ways and correct it.
The workaround for end users who are unable to update their Macs to a newer macOS version is to use a different browser.
Consider Brave:
Firefox is a distant second choice:
https://www.mozilla.org/en-US/firefox/new/
The bottom line is that there is nothing wrong with your Mac's version of Safari, but that bank is using an outdated and ill-conceived method of determining browser requirements. If you are so motivated direct their attention to the WWW publication User-Agent Client Hints (courtesy VikingOSX).
In-depth background discussion here: chase wants me to update safari to 16, should I do that? - Apple Community