I'm running Sonoma 14.1.1 (23B81) on MacBook Pro 16-inch, 2019.
Mail is showing that I have one eMail which is 'Flagged' but when I click on it, no eMails appear.
I've tried the 'usual' (rebuilding mailboxes, indexing the mail indices, producing a Smart Folder of eMails that are flagged, etc. but the 1 doesn't disappear.) to no avail.
Any thoughts?
Quit Mail if it’s open.
• In ~/Library/Mail/V10/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.
• Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library”
• Open Mail.
• Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Quit Mail if it’s open.
• In ~/Library/Mail/V10/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.
• Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library”
• Open Mail.
• Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
I had to take each account (I have three) off-line, and back on-line twice but the second time it worked!
Many thanks for your help :-)
NB: I tried to make your comment as 'Best Answer' but accidentally hit my own post instead!!
Admin: Can you fix that for me please?
Must say had this issue also and affect bot the Three Mac Computers and 1 iPhone
Outside of what has already suggested.
On the iPhone, I took the iCloud E-mail Account off Line
The brought it back On Line.
This was ALL done Post the V10 suggestion on the computer
For my setup, this seemed to have jarred the Flag Count to correct
Thank you for the suggestion. I gave it a try, but unfortunately, it didn't resolve the issue 😞. Strangely, although it indicates there's one message, I'm unable to locate it.
Even when I flag a second email, the count goes up to 2, but the display still only shows one message.
I'm starting to contemplate whether an extreme measure like erasing the disk and reinstalling macOS, followed by a restore from backup, might be necessary. However, that feels a bit drastic at this point
Bravo and Excellent work there 👍
Flagged eMail doesn't exist
