Passwords not transferring from iPhone 12 Pro Max to 15 Pro Max

Purchased an iPhone 15 Pro Max to replace my iPhone 12 Pro Max.

when setting up it asks if you want to transfer from the old phone but then it asks which back up you want to use. The process of updating from a back up seems to be taking ages. It looks like the password aren’t transferring to the new phone. Do I have to wait until the update from the iCloud is complete? Key chain is switched on.

iPhone 12 Pro Max, iOS 17

Posted on Nov 15, 2023 12:51 PM

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Posted on Nov 15, 2023 1:13 PM

If you had iCloud Keychain turned on in the old phone you can turn it on from the new phone. “Ages” is a rather amorphous time range; restoring from a computer backup can take a few hours if you have a lot of music to sync, but other than that it should go pretty quickly. However, passwords are not saved in a computer backup unless the backup is encrypted.


Restoring an iCloud backup uses your internet connection, so the speed of your internet is the most important factor. And you should leave the phone plugged in when restoring an iCloud backup to keep Wi-Fi turned on. iCloud backups DO include contacts.

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Question marked as Top-ranking reply

Nov 15, 2023 1:13 PM in response to MightyCraws

If you had iCloud Keychain turned on in the old phone you can turn it on from the new phone. “Ages” is a rather amorphous time range; restoring from a computer backup can take a few hours if you have a lot of music to sync, but other than that it should go pretty quickly. However, passwords are not saved in a computer backup unless the backup is encrypted.


Restoring an iCloud backup uses your internet connection, so the speed of your internet is the most important factor. And you should leave the phone plugged in when restoring an iCloud backup to keep Wi-Fi turned on. iCloud backups DO include contacts.

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Passwords not transferring from iPhone 12 Pro Max to 15 Pro Max

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