Brand new Ipad pro 12.9. Trying to pair the Pencil I bought with it so I can use it. searching for devices is whirring around and around as far as I know the pen is charged as only split window appears and nothing about battary charging. Tried it with and without lead in and still nothing. Tried switching it on and off.
please community help
iPad Pro, iPadOS 16
Whenever you access Bluetooth settings, your iPad will switch its Bluetooth to “discovery mode”. The spinning pinwheel indicates that the iPad is searching for devices that can be “discovered”.
Discovery mode will cease as soon as you exit Bluetooth settings. You cannot exit discovery mode (and the spinning pinwheel) while Bluetooth settings are open.
Think of this to be similar to the light in your refrigerator. Whenever the door is open (analogous to your opening Bluetooth settings), the refrigerator light is on (the pinwheel will spin). When you close the door, the light switches off - but you can’t see the refrigerator light is off because the door is closed. 🙂
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
The first and second generation Pencil use an entirely different pairing and charging interface.
The second generation Pencil can only be used with iPad models that have the magnetic/inductive dock that is exclusively designed for the Pencil. Charging is controlled via the iPad magnetic dock.
The first generation Apple Pencil uses the physical Lightning port of the Pencil and host iPad for both pairing and charging the first generation Pencil. The first generation Pencil can also be charged using an inline charging adapter and the iPad’s Power Adapter. This pencil can only be used with compatible iPad models that have a Lightning connector; with the sole exception of the new iPad10, requiring a special adapter, iPad models that feature a USB-C port lack any means by which to pair with a first generation Pencil.
In summary, the Apple Pencil models are not interchangeable - and can only be used with the iPad that has appropriate internal hardware.
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
Whenever you access Bluetooth settings, your iPad will switch its Bluetooth to “discovery mode”. The spinning pinwheel indicates that the iPad is searching for devices that can be “discovered”.
Discovery mode will cease as soon as you exit Bluetooth settings. You cannot exit discovery mode (and the spinning pinwheel) while Bluetooth settings are open.
Think of this to be similar to the light in your refrigerator. Whenever the door is open (analogous to your opening Bluetooth settings), the refrigerator light is on (the pinwheel will spin). When you close the door, the light switches off - but you can’t see the refrigerator light is off because the door is closed. 🙂
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
The first and second generation Pencil use an entirely different pairing and charging interface.
The second generation Pencil can only be used with iPad models that have the magnetic/inductive dock that is exclusively designed for the Pencil. Charging is controlled via the iPad magnetic dock.
The first generation Apple Pencil uses the physical Lightning port of the Pencil and host iPad for both pairing and charging the first generation Pencil. The first generation Pencil can also be charged using an inline charging adapter and the iPad’s Power Adapter. This pencil can only be used with compatible iPad models that have a Lightning connector; with the sole exception of the new iPad10, requiring a special adapter, iPad models that feature a USB-C port lack any means by which to pair with a first generation Pencil.
In summary, the Apple Pencil models are not interchangeable - and can only be used with the iPad that has appropriate internal hardware.
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Genius Bar Reservation and Apple Support Options - Apple
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
device in bluetooth whirring
