No option to add esim

Bought iPhone 15 pro max in china mainland to use it outside the mainland china, Hong Kong or Macao.

But do not see the option for adding esim. How do I activate esim.

iPhone 15 Pro Max, iOS 17

Posted on Nov 15, 2023 6:21 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2023 6:34 PM

Mainland China phone models do NOT offer eSim options. If you need eSIM, return the phone for a refund or sell the phone.


If you had purchased from an authorized Apple dealer in Hong Kong, you might see eSIM options on the phone.

5 replies

Nov 16, 2023 6:40 AM in response to _support_apple_

_support_apple_ wrote:

Thank you for the information. I bought it from authentic apple store in china mainland. No where it is written that the china models do not have esim.


From: About eSIM on iPhone - Apple Support



From the tech specs, dual nano-SIM. (No reference to eSIM):





And…


透過兩張 nano-SIM 卡使用雙 SIM 卡功能 - Apple 支援 (香港)


And…


如果你的 iPhone 13 mini、iPhone 12 mini、iPhone SE (第 2 和第 3 代) 或 iPhone XS 在香港或澳門購買,請了解如何透過 eSIM 使用雙 SIM 卡


And…


iPhone 尚未在中國大陸提供 eSIM 功能。在香港和澳門,iPhone 13 mini、iPhone 12 mini、iPhone SE (第 2 和第 3 代) 和 iPhone XS 均提供 eSIM 功能。進一步了解如何在中國大陸、香港和澳門透過兩張 nano-SIM 卡來使用雙 SIM 卡

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No option to add esim

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