Device policy alert

Question

Level 1

4 points

Device policy alert

I have a private, personal use only iphone and spontaneously started getting a Device Policy Alert. Not sure if I inadvertently activated something, but would like to get rid of it. Can anyone help?

iPhone 12

Posted on Nov 15, 2023 11:19 PM

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Answer 1

Top-ranking reply

-Bubba-

Level 6

10,920 points

Nov 16, 2023 12:38 PM in response to Suzania

Were you ever part of an organization previously? In the event your phone has a type of MDM on it, only the org can remove it.

Does the message appear inside a specific app(s) or just on the Home Screen (for example)? The font looks like Android/Google, not Apple.

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Answer 2

Nov 16, 2023 2:19 PM in response to Suzania

Do you have an Outlook or other work email account on the phone, regardless of what app you use to access it?

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Answer 3

Nov 16, 2023 5:28 PM in response to Suzania

Well, the message came from Gmail. Since they posted it, they might be able to tell you what to do to remove it.

So, probably best to check with Gmail Support to start the quest.

Gmail Help - Google HelpGoogle Help https://support.google.com › mail

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Answer 4

Nov 16, 2023 12:49 PM in response to Suzania

Do you use outlook for email?

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Answer 5

-Bubba-

Level 6

10,920 points

Nov 16, 2023 8:35 AM in response to Suzania

Are you trying to access something organization related on it, such as an app? In any case, your best bet is to contact your org directly and ask them.

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Answer 6

Suzania Author

Level 1

4 points

Nov 16, 2023 10:16 AM in response to -Bubba-

No, I am not trying to access anything related to an organization, at least not intentionally. I am a retired human, who only uses my phone for the regular stuff like messaging, email, web surfing, a couple of casual games that I have played for a long time. This message spontaneously started coming up on my phone a week ago.

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Answer 7

Suzania Author

Level 1

4 points

Nov 16, 2023 2:16 PM in response to -Bubba-

Seems to only happen when I open Chrome and then somewhat randomly when I browse. No, this phone has never been involved in any organization. No work use ever (I retired in 2013, long before I ever had this phone)

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Answer 8

Suzania Author

Level 1

4 points

Nov 16, 2023 5:15 PM in response to Suzania

Edit to original question:

I am not associated with any organization and have been retired for many years. No association with old employer.
I have no email accounts associated with any organization.
This message appeared spontaneously about a week ago.
I use the Mail App and all my email addresses are gmail.
Responses and replies below are not being posted in order, so sorry about how confusing it looks!

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