apple move streak was from 497 days to 309 day

My move streak was suddenly reduce from 497 to 309 from a day to other… I earned the 365 award and I was 3 days left of earning the 500 days but now I am 200 how can fix this bug

Posted on Nov 16, 2023 5:00 PM

Reply
1 reply

Nov 16, 2023 6:41 PM in response to Luis_saav

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


FWIW, I had essentially the same problem and after a week or so it "automagically" fixed itself. I don't know how or what I did to resolve the problem. The correct number of days must be stored on the paired iPhone somewhere.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple move streak was from 497 days to 309 day

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.