My I phone was plugged in all night but I’ve got a black dead screen this morning. I’ve tried all the suggested methods to restart

Not sure why I have 2 I phones listed below in devices. Not sure of my I phone 13 number

iPhone 13, iOS 16

Posted on Nov 17, 2023 4:30 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2023 4:40 AM

Hello,

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

2 replies
Question marked as Top-ranking reply

Nov 17, 2023 4:40 AM in response to elva218

Hello,

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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My I phone was plugged in all night but I’ve got a black dead screen this morning. I’ve tried all the suggested methods to restart

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