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Cześć. Zalogowałem się na konto innej osoby z iPada. i nie mogę się wylogować, wyskakuje komunikat, że konto jest zablokowane. Właściciel grozi, że zablokuje moje urządzenie, jeśli nie przekażę 12 dolarów na jego odblokowanie.

Posted on Nov 17, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2023 9:27 AM

Hi. I logged into someone else's account from my iPad. and I can't log

out, I get a message that the account is blocked. The owner is

threatening to lock my device if I don't hand over $12 to unlock it.


You are victim of a scam. When you log into another user's ID on your device you have essentially gifted the device to that user. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



1 reply
Question marked as Top-ranking reply

Nov 17, 2023 9:27 AM in response to artem1254

Hi. I logged into someone else's account from my iPad. and I can't log

out, I get a message that the account is blocked. The owner is

threatening to lock my device if I don't hand over $12 to unlock it.


You are victim of a scam. When you log into another user's ID on your device you have essentially gifted the device to that user. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



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