My iPhone 11 is restarting system every few minutes!! Please help me!

My iPhone 11 64GB is restarting system every few minutes!! with panic message:


{"bug_type":"210","timestamp":"2023-11-17 23:16:34.00 +0100","os_version":"iPhone OS 17.0.3 (21A360)","roots_installed":0,"incident_id":"D4CE8A80-DAF0-4689-8B4E-995650EAC958"}

{

 "build" : "iPhone OS 17.0.3 (21A360)",

 "product" : "iPhone12,1",

 "socId" : "8030",

 "socRevision" : "11",

 "incident" : "D4CE8A80-DAF0-4689-8B4E-995650EAC958",

 "crashReporterKey" : "2ae62e9ea28b25f6549301eb0d480b008c5ca8bb",

 "kernel" : "Darwin Kernel Version 23.0.0: Sat Sep 30 17:17:28 PDT 2023; root:xnu-10002.2.13~1\/RELEASE_ARM64_T8030",

 "date" : "2023-11-17 23:16:34.77 +0100",

 "panicString" : "panic(cpu 1 caller 0xfffffff0165530d4): userspace watchdog timeout: no successful checkins from thermalmonitord (2 induced crashes) \nservice returned not alive with context : is_alive_func returned unhealthy : current 37fffffffffff, mask 1ffffffffffff, expected 1ffffffffffff. SD: 0 BC: 1 RC: -1 BS: 2, Missing sensor(s): Prs0 \nservice: backboardd, total successful checkins in 205 seconds: 19, last successful checkin: 0 seconds ago\nservice: SpringBoard, total successful checkins in 171 seconds: 17, last successful checkin: 0 seconds ago\nservice: mediaserverd, total successful checkins in 205 seconds: 18, last successful checkin: 0 seconds ago\nservice: audiomxd, total successful checkins in 205 seconds: 19, last successful checkin: 0 seconds ago\nservice: logd, total successful checkins in 205 seconds: 19, last successful checkin: 0 seconds ago\nservice: thermalmonitord (2 induced crashes), no successful checkins in 205 seconds\nservice: runningboardd, total successful checkins in 205 seconds: 19, last successful checkin: 0 seconds ago\nservice: wifid, total successful checkins in \nDebugger message: panic\nMemory ID: 0xff\nOS release type: User\nOS version: 21A360\nKernel version: Darwin Kernel Version 23.0.0: Sat Sep 30 17:17:28 PDT 2023; root:xnu-10002.2.13~1\/RELEASE_ARM64_T8030\nFileset Kernelcache UUID: E237ADE3EAA0F2274CDB60C45016C064\nKernel UUID: 97C4D4EB-BCBB-3A67-A9FF-CC879276D1DD\nBoot session UUID: D4CE8A80-DAF0-4689-8B4E-995650EAC958\niBoot version: iBoot-10151.2.12\nsecure boot?: YES\nroots installed: 0\nPaniclog version: 14\nKernelCache slide: 0x000000000df14000\nKernelCache base: 0xfffffff014f18000\nKernel slide:   0x000000000df1c000\nKernel text base: 0xfffffff014f20000\nKernel text exec slide



What can that be? and how to fix it?

iPhone 11, iOS 17

Posted on Nov 17, 2023 2:27 PM

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Similar questions

1 reply

Nov 18, 2023 1:17 AM in response to Alankze

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



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My iPhone 11 is restarting system every few minutes!! Please help me!

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