Where do I send old IPad?
Got a replacement. Need to send old iPad back
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If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair or return an existing device. The shipping kit should include:
- return packaging/shipping container
- a return (shipping paid) return label
- instruction leaflet
These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.
In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath a peel-off address label that was used to send the shipping container to you.