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lecin Author

Level 1

5 points

Where do I send old IPad?

Got a replacement. Need to send old iPad back

Posted on Nov 17, 2023 9:38 PM

Top-ranking reply

LotusPilot

Level 10

334,506 points

Posted on Nov 18, 2023 7:31 AM

If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair or return an existing device. The shipping kit should include:

return packaging/shipping container
a return (shipping paid) return label
instruction leaflet

These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.

In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath a peel-off address label that was used to send the shipping container to you.

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Where do I send old IPad?

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