unable to access iPhone pictures from PC


iPhone 15 iOS 17.1.1 PC connection


iPhone 15, iOS 17

Posted on Nov 18, 2023 11:13 AM

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11 replies

Nov 18, 2023 1:58 PM in response to jdk1052

What version of iTunes for Windows are you running? Managing an iPhone 15 from a PC requires "Windows 10 or later using iTunes 12.12.10 or later (free download from itunes.com/download)".


iPhone 15 - Technical Specifications


That's also what the iPhone 13 Technical Specifications page in the Apple Support archives says now. However, a copy of the iPhone 13 Technical Specifications from 12/21/2021, on the Wayback Archive site, shows that originally the requirements for managing an iPhone 13 from a PC were "Windows 7 or later using iTunes 12.10.10 or later (free download from itunes.com/download)"


Maybe you just need to upgrade from iTunes 12.10.10 to iTunes 12.12.10?!?

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unable to access iPhone pictures from PC

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